privacy policy

Effective Date: December, 9 2024

Pro Waterproofers respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. By using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to provide you with the best experience possible.

1.1 Personal Information

Personal information is any data that identifies or can be used to identify you. We may collect:

1. Name, email address, and contact details when you fill out forms.
2. Payment information when you make purchases (processed securely via third-party payment processors).
3. Login credentials if you create an account.

1.2 Non-Personal Information

This includes data that does not directly identify you:

1. Browser type, device information, and operating system.
2. IP address and general location.
3. Usage data, such as pages visited, time spent, and click patterns.

2. How We Use Your Information

We use your information for the following purposes:

1. To provide and maintain the Website.
2. To process transactions and send confirmation emails.
3. To respond to inquiries, support requests, or provide updates.
4. To improve our Website's functionality and user experience.
5. For marketing, promotional, or survey purposes (with your consent).
6. To ensure legal compliance and protect against fraud.

3. How We Share Your Information

We do not sell your personal information. However, we may share it:

1. With service providers: Third-party vendors that help us operate our Website, process payments, or deliver services.
2. For legal purposes: If required by law or to protect our legal rights.
3. With consent: When you give explicit permission.

4. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance your browsing experience.

1. Types of cookies used: Essential, analytical, and advertising cookies.
2. You can manage or disable cookies in your browser settings. Note that some features may be limited if cookies are disabled.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. Please use our Website at your own risk.

6. Your Rights

Depending on your location, you may have rights under data protection laws, including:

1. Access to and correction of your personal information.
2. Deletion of your data.
3. Opting out of marketing communications.
4. Requesting data portability.

To exercise these rights, contact us at info@prowaterproofers.ca.

7. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their policies before submitting any data.

8. Children’s Privacy

Our Website is not intended for children under 13, and we do not knowingly collect data from them. If we learn we have collected such data, we will delete it promptly.

9. International Users

If you are accessing our Website outside of Canada, please be aware that your data may be transferred and processed in Canada, which may have different privacy laws than your jurisdiction.

10. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be effective when posted on this page with a new "Effective Date." We encourage you to review it regularly.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Pro Waterproofers
info@prowaterproofers.ca
1970 Barton St E, Hamilton, ON L8H 2Y6, Canada

This Privacy Policy complies with applicable laws, including GDPR, CCPA, and other regulations, as of 2024. Always consult a legal professional to ensure compliance with specific regional laws.